Supervisor Reception (F/M/D)
MEININGER Hotel Köln West
Full-time
Do you love working together with your team to ensure guests have a fantastic time? Get ready for your new adventure and apply to MEININGER Hotel Köln West for a Supervisor Reception (f/m/d)!
*Good public transport connections to the hotel
MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
- You are in charge of the smooth operations of the reception team and provide great customer service to our guests
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You act as a great host and create a memorable stay for our guests
- You are responsible for maintaining MEININGER quality standards in your area
- You are leading the front-of-house team together with your Assistant Hotel Manager
- You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts
YOUR PROFILE
- You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experiences for our guests
- You enjoy working in a team, guiding and developing your team members
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in German and English (min. B1-B2 level) and any other languages are an advantage.
WHAT MEININGER OFFERS
- Attractive salary and tax-free surcharges
- 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
- 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Program)
- Growth and development opportunities as part of an internationally expanding organization
- A dynamic, diverse team
- The occasional opportunity to travel to support new openings or exchange programs
- MEININGER Staff Nights Program and discounts for your family & friends
- Employee events and team activities: M-Days, Christmas party, team building events
- Pension scheme
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Send us your CV in German or English and get ready for your MEININGER journey!
We welcome candidates with diverse life preferences and from different backgrounds, cultures, and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE our hotel here: MEININGER Hotel Köln West
Contact: Elizabeta Nikolla (Hotel Manager)
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