RECEPTIONIST (F/M/D)

MEININGER Milano Garibaldi

Full-time

The MEININGER Milano Garibaldi is located in the city center of Milan, near the Garibaldi railway station and the famous monumental cemetery. The location offers easy access to the public transport network. The sights of the historic old town such as Castello Sforzesco, Arco della Pace, Palazzo Serbelloni and Milan Cathedral can be conveniently reached by metro in 15 minutes. Come and join us - we are hiring!

THE COMPANY

MEININGER is a unique Hotel product in different European cities, which combines the service and comfort of a budget hotel with an extraordinary interior such as a guest kitchen or a game zone. People of every age and origin are amazed by the central location, qualitative high-grade interior and fair prices. Thanks to our highly motivated team and a down-to-earth and living atmosphere, the MEININGER Hotels feel like a real home.

YOUR TASKS

• You act as a great host and create a memorable stay for our guests (day and night shifts)
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone enquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shift

YOUR PROFILE

• You possess initial experience (preferably minimum 2 years) and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in Italian and English, any other language is an advantage

WHAT MEININGER OFFERS

There are many good reasons to join our MEININGER Team. We offer a professional work environment with creative leeway. Working with a dynamic team will offer you many chances for your personal development. We appreciate colleagues who can work independently and as part of a team, who can think out-of-the-box and who want to develop MEININGER with their own ideas and actions. If you are looking for a new challenge and want to be part of an international hotel chain, which is different from others, we would be happy to welcome you.

• Fair compensation package
• Extra vacation days for every year with MEININGER, company jubilees
• Free nights at MEININGER Hotels and friends & family discounts
• Employee events and team activities: M-Days, Christmas party, teambuilding events
• Growth and development opportunities as part of an internationally expanding organization

APPLICATION

Let us know why you are the right candidate for the position. Please send us your CV, references and motivation letter indicating your salary expectations and your availability. We are looking forward to receiving your application!

Contact: Tamara Regini (Operations Manager)