Hotel Manager (f/m/d)
MEININGER Hotel Barcelona
Full-time
Our new MEININGER Hotel is looking for a Assistant Hotel Manager (f/m/d). Do you see yourself as a supportive & caring leader with an aptitude for fun? Get ready for your new adventure and apply to MEININGER Hotel Barcelona!
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
- Motivate the staff, ensure a pleasant and safe work climate and good cooperation within the team and with other colleagues
- To cooperate with the HR department to hire staff, to see the correct on- and offboarding process
- To take a lead in regular individual and team meetings, subsequently developing skills and knowledge through training and workplace exchanges
- Ensuring all work equipment and information required for providing the guests with the best possible service is available, in good condition continuously optimizes clear workflow and definitions
- You are using available tools to obtain feedback from guests: Analyzing and categorizing the feedback, drives activities, and implementing them in coordination with the Hotel Manager
- Attending the complaints from the guests that could not be solved by the team and ensuring that the guest is satisfied with the offered solution
- You see the optimal room distribution by means of conscientious occupancy optimization, coordinate the optimal allocation of group rooms in coordination with the Groups department
- Performing regular audits aligned with company standards, documenting them, and initiating corrective measures in coordination with the Operations Manager
- You are maintaining an inventory management system, overseeing stock-takes in keeping with the provided guidelines, and supporting the preparation of monthly closings
YOUR PROFILE
- You have a minimum of 3 years of relevant experience in leading a front-office team or similar
- You enjoy leading a diverse, motivated team and are an inspiring personality
- You are experienced in working in a fast-paced work environment
- Excellent communication skills in Spanish and English
- You are solution-oriented and convinced with your great commitment and entrepreneurial thinking
- You have leadership skills including: coaching, mentoring, feedback, and training
- You have strong proficiency with Microsoft Office suite and front office systems (e.g. Sihot, Fidelio)
- A desire to travel occasionally
WHAT MEININGER OFFERS
- Competitive salary
- 25 vacation days plus an extra day for every year with MEININGER (up to 5 days max.)
- 2 extra paid leave days for you to make this world a better place (Corporate Volunteering & VTO Programs)
- Access to our well-being platform, offering personalized 1:1 sessions with certified psychologists and lifestyle experts in multiple languages for both MEININGER employees and their family members
- Growth and development opportunities as part of an internationally expanding organization
- Individual training & development activities
- Staff nights at all MEININGER hotels and Friends & Family discounts
- Lively, open, and international corporate culture with flat hierarchies
- Regular employee events and team activities: M-Days, Winter and Summer parties, team building event
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE our hotels: MEININGER Hotels
Contact: Mariluz Alvarez (Hotel Manager)
[EN]