Receptionist (f/m/d)

MEININGER Hotel Amsterdam City West

Full-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Receptionist (f/m/d) position.

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel. We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

You’re a great host ensuring your guests enjoy a safe and memorable stay
You are in charge of the well-being of our guests from check-in to check-out
Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians
You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
You enjoy a diverse, international work environment while we take care of an inclusive one
You’re flexible and understand working on all days of the week, sometimes early / sometimes late and nightshifts, during weekends and on public holidays comes with the job
Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

You possess initial experience and are passionate about hospitality
You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
You are a people person, you like helping others and creating unforgettable experience for our guests
You are a team player, ready to help your colleagues and tackle challenges together
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English and any other languages are an advantage

WHAT MEININGER OFFERS

Hospitality CLA+ salaries and benefits
2 days Company Volunteering
Pension gap package
25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you’re still happy
Possibility to join M-goal projects to develop personal and professional skills
Staff nights and Friends and Family discount
The occasional opportunity to travel to support new openings or exchange programs

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE us here: MEININGER Hotel Amsterdam City West

Contact: Ionela Axinte (Hotel Manager)

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