Receptionist Night Shift (f/m/d)

MEININGER Milano Lambrate

Full-time

Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? STEP IN & EXPLORE MEININGER Milano Lambrate.

MEININGER Hotels: Central locations. Flexible rates. Modern spaces. Fun vibes. All in one place.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You act as a great host and create a memorable stay for our guests
• You are in charge of the welcome and good-bye process from A to Z, managing check-ins and check-outs to create the best experience for our guests and optimize hotel occupancy
• You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You are regularly checking the hotel during the night
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays and weekends

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You have an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in Italian and English, any other language is an advantage

WHAT MEININGER OFFERS

• Fair compensation package
• Corporate Volunteering (max. 2 days per year)
• Extra vacation days for every year with MEININGER (up to 5 days), company jubilees
• Employee events and team activities: M-Days, Christmas party, team building events
• Staff Nights and "Friends & family" discount
• Growth and development opportunities as part of an internationally expanding organization
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees and their families

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Thank you for sending us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

Step In & Explore our hotel: MEININGER Hotels Milan Lambrate

Contact: Ilaria Ferrari (Hotel Manager)

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